Research has shown that communication apprehension (CA) has an impact on academic achievement over and beyond intelligence, type of performance-oriented class, language proficiency, and amount of verbal activity. A study explored the idea that this relationship is context-based by examining the impact of CA in the generalized contexts of small…

Reports on the development of a systematic means of identifying, addressing, and assessing students' group skills. Describes a two-year research project that identified students' perceptions of their weaknesses when working in groups. Describes specific ways those weaknesses were addressed with only modest adjustments to the business communication…