Purpose: The purpose of this work is to illustrate the processes involved in managing teams in order to assist designers and developers to build software that support teamwork. A deeper investigation into the role of team analytics is discussed in this article. Design/methodology/approach: Many researchers over the past several decades studied the…

While discussion protocols can provide helpful structures for conversations about data and other collaborative work, some drawbacks have been noted; for example, protocols can preclude discussion about important topics that are not within the scope of the protocol. Prior research has not yet explored how educators' personal identities and…