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Powers, Amanda Clay; Shedd, Julie; Hill, Clay – Journal of Web Librarianship, 2011
Gathering qualitative information about usage behavior of library Web sites is a time-consuming process requiring the active participation of patron communities. Libraries that collect virtual reference transcripts, however, hold valuable data regarding how the library Web site is used that could benefit Web designers. An analysis of virtual…
Descriptors: Grounded Theory, Web Sites, Research Libraries, Word Frequency
Beautyman, Wendy; Shenton, Andrew K. – Journal of Librarianship and Information Science, 2009
This paper explores the nature of school-inspired information wants. It considers how such wants arise and actions taken by youngsters to meet them. The methodology within the study reported was one of interpretivist ethnography, with data collected from two classes of 7- to 8-year-olds in an English primary school via a form of participant…
Descriptors: Information Needs, Participant Observation, Ethnography, Information Seeking