The British Gas Corporation has formulated and refined the incident process of training into their own method, which they call developing case study. Sales trainees learn indoor and outdoor sales techniques for selling central heating through self-taught case studies. (DS)

This report presents a review of studies and articles on employer-sponsored training in Canada. The authors reviewed documentation that used data from the Workplace and Employee Survey (WES) and offer a synthesis of the current state of knowledge. The report looks alternately at issues pertaining to determinants of training from the employer and…

The Distributive Industry Training Board (DITB) is tackling the training problems of small firms in many ways. A Distributive Training Award provides the industry with a firm training standard at which to aim. Audio-visual aids and publications are new training aids also reported. (MW)

The article describes the training program for the Crimpfil company where the majority of the 450 employees had previously no contact with the textile industry. The training department was involved in interviewing and selection and encouraged promotion through technical supervisory, and management grades. The company achieved the Levy Exemption…

Responding to the need for a definition of the role and status of human resources development (HRD) practitioners in Australia, this paper explores the nature of HRD and the educational requirements of HRD trainers. After discussing problems associated with the terms "training" and "development," the paper presents three models…

The return of juvenile delinquents to school systems as a condition of probation has presented educators with serious difficulties. The life skills course at Lakeview Secondary School was developed to meet these needs. Students are on probation, have poor socialization skills, and are "high-risk." Role playing is utilized by trained…

A study of on-the-job training for 36 Dutch call center trainees and 46 new post office clerks found that training goals were only partly achieved. Self-efficacy, prior experience with tasks, management support, and workload were the most powerful influences on the effectiveness of training. (SK)

Using a stratified random sample, this paper examines the training practices of setting objectives, transfer, validation and evaluation in Sri Lanka. The paper further sets out to compare those practices across local, foreign and joint-venture companies based on the assumption that there may be significant differences across companies of different…

The article discusses the Insurance Industry Training Council's development, its purpose, and goals in training since its inception in 1968. (BP)

One specific area of industrial relations training is considered--that of meeting the implications of change as a result of the current theme of joint involvement in proposed industrial relations legislation. This will demand new approaches for industry in England. (Author/BP)

Workers' education in the Belgian trade union movement began in the twentieth century. The author recalls the founding and aims of various institutions which trained workers, describes the evolution of course programs up to the present time, and deals with the question of "time credit" and further training. (Author/BP)

The fundamental changes have taken place in Europe since beginning of the 1990s that have led to new and complex challenges in established as well as in new democracies. In 1997, the Education for Democratic Citizenship (EDC) project was organized to find out which values and skills individuals need to become participating citizens, how they…

Responding to recent British legislation recasting school governors' role, many local education agencies have implemented elaborate training and support systems for governors. This article discusses training and evaluation criteria issues in a Hampshire training program. Governors want more participation in training and more group- and issue-based…

A conference on minority rights and training held in Gatwick, England, in April 1997 had the following purposes: (1) to explore training about minority rights and the need to make majorities aware of minority rights and attitudes that improve cooperation between communities; and (2) to look at the need for and possibilities of training relief…