This paper attempts to compare the availability, quality, similarities and differences in student support services offered by the Allama Iqbal Open University (AIOU) Pakistan and The Open University of Sri Lanka (OUSL). It also aims to identify and report the deficiencies that students of both the institutions face in the student support services.…

There are many challenges involved in developing and running Writing Centres in tertiary contexts in South Africa. These challenges include recognizing the role Writing Centres need to play in the redress of basic academic literacies. They also involve emphasizing writing as a mode of learning where higher cognitive functions such as analysis and…

The purpose of this paper is to present the status of integrated education for children with special needs in the State of Sikkim, to study the various support services required for children with special needs for their successful completion of primary education, to ascertain the academic support provided to children with special needs in the…

This investigation examined the course experiences of Bachelor of Education Primary students across each year of the course. The aims of the study were to identify gaps in what we know about our students; to identify relevant domains in student experiences and to assist with course improvements. A reflective inquiry paradigm was adopted for…

An increasing number of higher educational institutes are offering remedial, bridging, preparatory or transitional courses in a blended and online format to remediate and enhance students' knowledge and skills. This article addresses how teachers and institutes design and implement these courses. The descriptions of transitional courses were…

This report comprises summations and brief case descriptions of some of the effective programmes and other support mechanisms that New Zealand Tertiary Learning Advisors (TLAs) provide for students in universities, polytechnics, institutes of technology, and other tertiary institutions. The programmes demonstrate tangible impact on student…

Web is a globally distributed, still highly personalized media for cost-effective delivery of multimedia information and services. Web is expected to have a strong impact on almost every aspect of how we learn. "Total Quality" is the totality of features, as perceived by the customers of the product or service. Totality of features…

The article focuses on support issues relating to students on international degree programmes, and draws on the findings of a qualitative research project involving students enrolled on a joint degree course in English and education studies delivered at two higher education institutions in England and the Netherlands. Students on the programme…

As writing skills have a significant impact on a Law student's ability to successfully complete assessment tasks, it is important to identify early, and refer to appropriate programs, students likely to benefit from language and writing skills support. This article describes in-class exercises developed in the Law School at the University of…

Retention and continuation are key challenges for educators in higher education; understanding the issues that make either a positive or negative impact on student success and drop-out is therefore pivotal. Previous studies have concentrated around the issues contributing to students' decisions not to continue with their course of study. In…

This case study explores student perceptions and experiences of advising at a New Zealand university. It considers the implications arising from the students' responses and also investigates the influence of students' demographic characteristics on perceptions of advice. Both first- (n = 191) and final- (n = 171) year cohorts of students were…

A crisis always seems like something that happens somewhere else - that is, until it arrives on your doorstep. Although other issues and challenges scream for your attention, School Authorities should not postpone developing an influenza pandemic plan. The "Pandemic Planning Guide for Alberta School Authorities" (the "Guide")…

Mathematics Support Centres are to be found in various forms in the majority of UK higher education institutions. They have been established in order to ease widespread and serious difficulties that a significant number of students have with mathematics, particularly at the school-university transition. They usually offer mathematics and/or…

The Progress in International Reading Literacy Study (PIRLS) assesses the reading achievement of fourth-graders and collects data on their teachers' reading instruction practices and strategies. Presenting data from the United States and the 44 other jurisdictions that participated in PIRLS 2006, this Statistics in Brief describes international…

The purpose of this issues brief was to obtain a better understanding of how online programs are dealing with students who have been identified as at-risk. The first section, "Strategies for Working with At-Risk Student Populations in Online Environments," documents a sampling of K-12 online programs currently working with at-risk…