The study examines a corpus of 306 request emails written by 32 English-speaking (ES) teachers and 121 L2 learners from distinctive L1 backgrounds (i.e., Chinese, French, Spanish) and with different levels of L2 proficiency. Pragmatic competence is analyzed through the coding of direct and indirect request strategies used in formal and informal…

This article explores email dialogue between students from the University of Guanajuato and the University of Leeds who shared critical incidents from their personal experience and travels. While the students struggled with essentialism in their exchanges, they retained a willingness to critique specific local cultural practices and challenged…

Treatment integrity has a direct impact on early intensive behavioral intervention (EIBI) outcomes for children with autism. Research suggests that providing feedback can improve treatment integrity in EIBI. The purpose of this study was to compare the effects of two remote feedback methods, videoconference feedback and email feedback, on…

E-mail is having a profound impact on the workplace; this is particularly true for schools and for those in the position of principal. This article uses data from interviews with 70 school principals to illustrate how e-mail influences their work and workload. Benefits of e-mail use for principals include convenient and efficient communication…

The research purpose was to identify (1) the problems encountered by academic and administrative staff in emails received from students, (2) positive and negative qualities of the authentic emails of higher education students, (3) functional explanations of the academic email, (4) the problems encountered by students in emails received from…

It is shocking to notice that universities still research few of what daily happens inside their walls. Even though knowledge amount to just a small part of the numerous things that are produced in/between academic relations, it is rare to find investigations in which academic modus operandi is the research focus. The text relies on references…

By using autobiographical narrative inquiry (Clandinin & Connelly, 2000) and poetry (Leggo, 1998), we share the story of a Muslim Canadian female graduate student, as experienced by the student and her graduate supervisor. We unpack an email expressing concern, written by an Indigenous male student about the work of the Muslim female student…

Teacher professional learning has been recognised as a critical contributor to improving teaching quality and securing student learning. Leadership at different levels is important for professional learning in schools. Job-embedded teacher professional learning occurs in collaborative activities that include co-teaching, action research, and…

Captured under the umbrella term Open Education, a wide range of educational initiatives has been popping up in the educational landscape. This study aims to offer empirical ground for understanding how Open Education introduces new forms of education. It does so by focusing on one initiative, namely the Interactive Open Online Courses included in…

Work-life balance has become a buzzword in many corporate settings. This study situates itself at a higher education institute in Melbourne (Australia) where African music (singing and drumming) was used as a lever for faculty staff to "break from work" and "learn about a new music and culture". Drawing on email communication,…

Interactions between instructors and students at distance learning universities are crucial in motivating students and enhancing learning outcomes. Although prior empirical studies have examined email messages at distance learning universities from different perspectives, this is the first study, to the best of our knowledge, to explore the…

Email remains a key mode of communication between faculty and students in higher education institutions. Composing appropriate email texts is an important skill for learners; however, little technological support is available for the pragmatic aspect of email communication -- the ways in which social context influences language choices.…

South African universities' use of digital technologies in learning has increased in recent years. Given that social exposure, the context and pedagogic uses of technology influence learning expectations and learner involvement, it is important to understand students' experiences of the use of different technological tools. This article employs…

This study analyses the impacts of the COVID-19 on teaching and learning at Fianarantsoa University (FU) in Madagascar. Interview questionnaires with 50 participants were carried out at the university concerned. Results demonstrate that FU took care of its students during the lockdown by introducing various measures to prevent the spread of…

The Technology Proficiency Self Assessment (TPSA) has been used since 1997 in its original form with only a few minor modifications (changing Alta Vista as a search engine example to Google). The survey instrument has retained its reliability even in the evolving arena of educational technology. The survey has been translated to multiple languages…