Student support practitioners, who provide personal counseling and academic advising to non-traditional students, play a key role in widening participation efforts, but their perspectives are rarely researched. To address this gap, this study draws on the practice perspective on knowledge and learning, and explores the practice-based knowledge…

The aim of this study is to explore the functions that professional networks could have as sense givers during the process in which professional support staff at higher education institutions make sense of their roles. The empirical data comprise interviews with three categories of support staff at three technical universities in Sweden and a…

The study aims to explore the practice of continuous assessment (CA) and associated challenges of implementation in higher education institutions located in Amhara National Regional State, Ethiopia. Drawing on assessment for learning and institutional theory, the qualitative multi-case design includes informants from three public universities.…

Students' psychological well-being constitutes a critical issue that necessitates support and dedicated intervention from student affairs professionals. Positive psychology, focusing on future-oriented prospective thinking, offers valuable insights and methods relevant to student affairs. This article leverages the principles of positive…

Student services professionals have emerged as significant supportive collaborators in the construction of environments that encourage student success within Canadian post-secondary education (Hardy-Cox & Strange, 2010). In Canada, literature pertaining to student services is evolving and research from other contexts is therefore often used to…

Given the rapid increase in tertiary enrollments in Trinidad and Tobago over the past 2 decades, there is a critical need for locally based research to guide practice in student support services. The purpose of this study was to explore the relationship between the work of student support services--in particular, students' interactions with…

Although there is a growing body of research that suggests the mental health of graduate students differs from that of their undergraduate counterparts, studies examining international students at the graduate level are scarce. This study therefore compares mental health diagnoses, challenges and stressors experienced, and use of mental health…

School-based day treatment is an intensive mental health service for children with social, emotional, and behavioral difficulties. Research on day treatment is scarce and descriptions of program models are lacking. We used stimulated recall interviews to explore the moment-to-moment processes and strategies of classroom staff in a day treatment…

Background: This study aimed to explore perceived work stress and its association with burnout, compassion fatigue, and compassion satisfaction and the mediating effect of psychological flexibility on these relationships. Method: Two hundred and fifty-one disability support workers across Australia reported on work stress, psychological…

This qualitative study was designed to explore the experiences of students and student services staff involved in the direct exchange program between University of Central Missouri (UCM) and Orebro University. The researcher explored the impact of student services staff assistance on students participating in this direct exchange. The conceptual…

Although research has been conducted to understand the specificities and nuances of how student affairs operates within various institution types (e.g., community colleges, liberal arts colleges, research institutions) to support student success, the role that student affairs professionals have supporting student success in U.S. unincorporated…

A descriptive survey design was adopted to investigate the relationship that exists amongst locus of control, work engagement, organisational reward system, job satisfaction and social loafing among the staff of distance learning programme in South-western Nigeria. Four hundred and forty-seven (males = 184; females = 263) learners support staff…

Student support practitioners, who provide students with academic, emotional and social support, are integral to higher education institutions' initiatives to widen participation of students from disadvantaged backgrounds. Yet, despite calls for a deeper understanding of widening-participation practice, the work of these professionals has received…

The aim of this qualitative study is to explore how staff at three Icelandic universities attend to the needs of students of immigrant background. The theoretical background includes critical multicultural studies which focus on analysing the position of minority groups in societies and education from a critical perspective [Parekh 2006.…

Employability is a key concern for students and it is of increasing importance to universities with the inclusion of employability outcomes affecting performance in league tables and in the Teaching Excellence Framework. Universities typically teach employability either by embedding it within a course curriculum (embedded approach) or via the…