Introduction: The strategies that people use to browse Websites are difficult to analyse and understand: quantitative data can lack information about what a user actually intends to do, while qualitative data tends to be localised and is impractical to gather for large samples. Method: This paper describes a novel approach that combines data from…

Describes a prototype expert system that can be used in consultation mode to assist users in their searches, or in simulation coach or Socratic tutor modes to instruct professionals in the reference process. Examples of transactions in each mode are given, and a glossary is provided. (19 notes with references) (CLB)

Describes an evaluation project in which King's College Library acted as a test site for the OCLC version of ERIC on CD-ROM. The description covers the provision of equipment, software, accompanying literature, and assessment questionnaires, as well as characteristics of the system and search facilities. Results discussed include user reaction and…

Describes a study that was conducted at Tilburg University (The Netherlands) to test the impact of system and domain knowledge on search behavior in an online catalog. Highlights include time spent on task; the number of search patterns performed; and search patterns used most frequently. (11 references) (LRW)

Describes a study of undergraduates at Aston University (United Kingdom) that investigated whether maps were an appropriate navigational aid for searching in a hypertext environment. Task performance, system use, previous computer experience, perceptions of the system, and cognitive map data are examined; and implications for hypertext system…

Explores the use of metaphors as problem-solving mechanisms by novice searchers of bibliographic databases. Subjects were 28 undergraduate students at the University of Technology, Sydney, Australia, who "talked through" a search on a bibliographic retrieval system. A range of metaphors was apparent from the language used by students.…

Reports results of a survey of information needs and information seeking behavior of a national sample of the United Kingdom population. Fourteen tables show results, including: demographic details of respondents; past and future information needs; preferred sources of information; preferred methods of obtaining information; and perceived…

Describes an evaluation of EasyNet, a menu-driven, dial access information system, in which end users conducted their own searches. User comments are discussed in terms of user friendliness, user satisfaction, user problems, and value for money. (Author/CLB)

Describes a study of library users' search strategies which focused on the extent of subject searching activity when using bibliographic tools and shelf browsing. The use of the results to evaluate the impact of a future online catalog on search behaviors is discussed. (23 references) (CLB)

Describes how group of end users (engineering undergraduates) at Chalmers University of Technology were trained to perform interactive online searching on BYGGDOK, a small, specialized Scandinavian database. Goals and objectives of the instruction, teaching methods, evaluation, and comparison of searching between end users and intermediaries are…

Describes a study conducted in England that compared elementary and secondary school students' use of CD-ROMs and the Internet to meet their information needs. Reviews related research, considers information needs in conjunction with information seeking behavior, and reports results that discuss home access, student attitudes, and search…

Reports findings of a study in four Nova Scotia public schools of twelfth grade students' information seeking strategies when using the Internet as an information source. Discusses student's knowledge of World Wide Web search engines; how students acquired Internet information seeking knowledge; and how students perceive their ability to locate…

Explores aspects of information retrieval skills such as end user training, indexing, controlled vocabulary systems, search protocol, boolean logic, problem analysis, and decision making. Suggests techniques for classroom instruction using simulations of online databases, CD-ROMs, and DIALOG's classroom instruction program. Describes several…

Describes a project intended to improve subject access in an online catalog by adding multiword terms from the table of contents and index to MARC records for each book. The discussion covers a preliminary evaluation of the impact on workload, resources, and subject access to information. (seven references) (Author/CLB)

Describes evaluation of an automatic query expansion (AQE) facility in the Okapi System, an online library catalog at City University in London (England). Results of transaction log analysis, search replays, questionnaires, and interviews are presented; and findings are discussed which indicate that AQE was beneficial in many searches. (12…