Most tertiary institutions have adopted the peer-tutoring approach to complement the traditional method of teaching and learning. The successful utilization of peer-tutoring as a teaching and learning strategy is determined by the effective administration of the entire process. This qualitative study investigated how the peer-tutoring process was…

This paper presents the results of a systematic scoping literature review of higher education mathematics and statistics support (MSS) evaluation focusing on its impact on students. MSS is defined as any additional organised mathematical and/or statistical aid offered to higher education students outside of their regular programme of teaching by…

Academic adaptation and performance are core aspects of international students' academic experience in the host academic context. The aim of this study is to investigate the relationship among institutional support, social support, and academic performance of international graduate students, as well as the mediating role of academic adaptation.…

Supportive teacher--student relations are crucial to stimulate academic success and well-being of students. These relations can become more strained in urban schools characterised by high levels of socio-economic inequality and ethnic diversity. However, supportive relations between teachers and students can be nurtured and be part of school…

Private tutoring is a globally pervasive phenomenon. While scholars have explored the demand for and supply of private tutoring, how tutoring centres organise their services, and the role of temporality in this, remains underexplored. To address this gap in the scholarship, this article draws on ethnographic data, produced during 2014-15 in…

This study explores the views of young people attending within-school 'alternative' provision to support their return to mainstream classes. Q-methodology was used to explore pupil views about what helps and inhibits successful on-site 'reintegration'. Eighteen pupils aged 13-16 years with experience of attending school inclusion centres in three…

Online education presents itself as an option that can yield benefits for developing countries like Pakistan. The education sector of Pakistan was greatly affected due to the pandemic that forced the schools' operation to be run online like many other businesses and industries which provided the researchers and policy makers with a chance to study…

This qualitative study explored the benefits of peer group support for first-year South African students who live in university residences. A case study design was adopted and data were collected from first-year students via focus group interviews at a selected South African university. Thematic analysis revealed the benefits for first-year…

The 2015 Calls to Action from the Truth and Reconciliation Commission of Canada (TRC) prompted universities to consider Indigenization. Subsequently, in recognition of the need for a prior step, decolonizing became the focus. At York University (Toronto, Canada), while faculty hiring policies and curriculum development addressed some aspects of…

Facing increased pressure to improve participation and attainment, and significant constraints in available revenue and resources, regional Australian universities are seeking opportunities to enhance student retention in a way that is sustainable and addresses the unique circumstances of regional universities. Whilst advising models, nationally…

The rapid advancement of artificial intelligence (AI) technologies has led to a transformation in higher education worldwide. AI tools provide academic support to students anywhere and anytime to enhance their knowledge and skills. Those facing difficulties have been relying on traditional support and guidance. However, this support has…

Purpose: The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction. Design/methodology/approach: To serve the study's purpose, the study adopted a quantitative research approach. Three public universities representing 30% of the ten public…

Several factors influence adolescents' life satisfaction. At school, peer relatedness and school supportiveness, as well as individual self-perceptions such as academic self-efficacy, promote life satisfaction. Yet school is a context within which risks such as victimization can occur. The aim of this study was to test a model of relations of…

Mathematics Support Centres are available in the majority of Higher Education Institutions in Ireland and the UK. Whilst the online presence of these centres appears to be increasing, there is little research to date which considers its breadth or effectiveness. In this paper we consider the results of a survey on the online presence of support…

Globally, student support mechanisms focus almost exclusively on academically 'under-performing' students, especially as insofar as academic development practices are concerned. This article makes a case for a shift in approach. Using the context of one country, South Africa, we sought to better understand the strengths that academically…