Increasingly, tertiary librarians are required to teach as part of their role. There is recognition that ongoing professional development (PD) is required in teaching and learning as this is not generally provided as part of formal library qualifications. Using an education design-based research approach, this collaboration aimed to enhance the…

The number of low-income families in Singapore is increasing. Young children from impoverished backgrounds are at risk of development gaps and challenges. Research has shown that the accumulation of risk factors from adverse childhood experiences can lead to weaker outcomes later in life. The NTUC First Campus (NFC) launched the Child Support…

This paper highlights adult female learners' perception and experiences with blended distance education (DE) program in the University of Ghana. It specifically investigates female students' experiences with male and female tutors' tutoring styles, learner support services, the use of educational technology as well as the extent of the…

This research aimed to investigate the experiences of students with learning disabilities (LD) at two universities in Sub-Sahara Africa. While universities are increasingly addressing the needs of students with sensory and physical disabilities, there is less emphasis on LD which does not present physically, thus often referred to as invisible or…

Despite the continued investment in Indigenous support networks and dedicated education units within universities, levels of key performance indicators for Indigenous students--access, participation, success and completion (attainment)--remain below that of the overall domestic student population in most institutions. It remains important to…

In recent years, the offer of higher-education programs under online modality has grown significantly. This situation has generated the need to evaluate the quality of these services, whose conditions and characteristics do not correspond to those of the traditional face-to-face modality. This article identifies and describes factors underlying…

The National Student Survey (NSS) seeks to measure how 'satisfied' students are with their programmes of study and educational experience. Ongoing NSS data demonstrates that global satisfaction scores are increasing; however, when this is separated into disabled and non-disabled students, downward satisfaction trends for disabled students are…

University tutoring consists of a set of heterogeneous actions aimed to support students, upon entering the University and throughout their academic life. The tutoring implements the resources needed to cope with possible difficulties in each phase of the training process. It also provides information and advice to better address the study course,…

At postgraduate level, success often depends on the ability to produce quality academic writing. To develop a framework to support postgraduate research writing, we explored the writing experiences of twenty-four postgraduate students from non-native English-speaking backgrounds. Semi-structured interviews were conducted with these participants,…

The concept of TQM is really needed by educational institutions, considering the needs and user satisfaction are the main goals of services in an educational institution. The synergy of student expectations and campus interests will be achieved if academic services are carried out by prioritizing aspects of quality, adequate facilities, and…

The majority of Pasifika students at the University of Otago come from other parts of New Zealand and have to adapt to studying and living in an environment that does not have a strong Pacific culture. These changes potentially affect their education experience and academic performance. Students may form social networks through religious…

Academic advising is a High-Impact Practice that supports better outcomes for all students, particularly those encountering structural barriers to success. This paper presents a case study of processes followed in a three-year project (2018-20) at the University of Cape Town (UCT) to conceptualise, design, and start implementing an academic…

In this paper, we consider the changes to mathematics learning support (MLS) at Maynooth University due to the COVID-19 pandemic, including the provision of novel online study groups aimed at increasing student engagement and interaction. We briefly outline the local, national and international impact of COVID-19 on MLS and then focus on the…

In general, it can be said that the problems experienced by immigrant students are due to cultural differences. Language problem arising from cultural differences also raises the problem of adaptation. In the report prepared by the European Commission, there are supports that can be stated as language support, academic support, family…

The study studied how students studying music at Kastamonu University learn about music and whether they receive additional help in 2020. The first study detailed in this article focused on identifying student perceptions and how they learned music, and aimed to come up with suggestions on how to better meet the needs of music students. To do…