This study was conducted to reveal how parents perceive the distance education process during the COVID-19 pandemic. The study group consists of 15 participants in Lüleburgaz district of Kirklareli province. The case study design, one of the qualitative research methods, was used in the study and data were collected online with a semi-structured interview form. Demographic characteristics, problems experienced by parents in distance education during the COVID-19 pandemic, positive and negative experiences, and opinions were interrogated via "Google Forms". The descriptive analysis and content analysis methods were preferred to analyse data. The results showed that parents attributed the inability to learn efficiently during the COVID-19 process to the inefficacy of online education, distraction, anxiety, environment, and noise. Trainings can be given to parents so that they can help their children efficiently in the distance education process. It is recommended that internet infrastructure be strengthened to deal with connection problems.