Adoption of the "Double World-Class" policy in China has led to substantial changes in the country's higher education governance system. Thus, to examine whether any undesired effects have occurred, in this study, we conducted document analysis along with purposive interviews to gather pertinent data on one local university that has been…

In response to global competition in higher education, university rankings have been developed. These have been interpreted as indicating the regions and countries with the most prestigious and competitive higher education institutions. The rankings are viewed as important in many countries, but their role is ambiguous and contested in the Nordic…

Competition in higher education is intensifying worldwide and gaining increasing scholarly attention. However, it is not always easy to observe how competition actually takes place. Our research focuses on one example where competition becomes not only visible but also analyzable: State-led funding contests exemplified by the Excellence Initiative…

This study aimed to investigate common features and ways of understanding quality culture (QC) within higher education institutions (HEIs) in Nordic countries. While the concept of QC is commonly accepted and often used, its meaning is not always clear. This paper focuses on how Nordic universities frame QC in their internal documentation. The…

Education plays a critical role in the effective pursuit and attainment of overall growth and technological advancement of any country. Thus, if Nigeria as a nation is to achieve competitive growth and technological advancement, the quality and type of her educational system must not only be right but also carefully sustained. If an improved…

In the eight years following the 2014 university system reform in Peru, there has been sustained growth in the scientific production of the Peruvian universities, evident by an increased number of publications in indexed journals compared to the pre-reform period. Using administrative data, the article investigates if the growth of scientific…

This article uses the theoretical framework developed by Elken and Stensaker to examine the characteristics of the quality assurance internal bodies in relation to composition, activities and factors perceived as critical for the success of quality assurance implementation within higher education institutions. The article is based on data…

The study aimed to investigate undergraduate students' perceptions of the service quality at Madda Walabu University. An innovative sequential explanatory mixed-methods design was employed to comprehensively analyse students' experiences. The quantitative analysis utilized the well-established and adapted SERVQUAL tool with a substantial sample of…

The literature shows that the question of how to integrate quality assurance into higher education institutions is associated with several obstacles including non-support from university actors. This study explored the university actors' response to the recently implemented external quality assurance and accreditation regime for higher education…

Studies of global university rankings often assume that rankings as Anglo-American policy scripts have an increasing influence resulting in a convergence of policies and practices, or that the ideas of rankings continue to diverge into national types. In this article, we take a middle ground by arguing that when an idea of ranking is grounded in a…

Quality of universities is best viewed through the eyes of stakeholders. Yet, in the United Kingdom and elsewhere, rankings conducted by various agencies purport to provide one overall measure of university quality. This article re-examines some of the data used by university rankers. In so doing, it shows that their information can be repackaged…

The qualitative research study conducted in the Polish higher education context confirms that students' vision of an ideal university strongly embraces the concept of quality as transformation. The enhancement and empowerment are manifested by multiple facets of transformation that the students look for at an ideal university, including…

Purpose: This study aims to examine how university social responsibility (USR) global engagement is influenced, and its impact on service quality and "customer" loyalty. There are four determinants of USR global engagement which are responsible education programs, knowledge management, organizational management and social engagement.…

Whereas a growing number of studies evidence that research quality notions and evaluative practices are field- and context-specific, many focus on single evaluative practices or moments. This paper introduces the concept of "quality landscape" to capture dynamics of interrelated quality notions, evaluative moments and practices in a…

This study aims to determine the influence of leadership on commitment in implementing quality assurance policies, the influence of quality culture on commitment in implementing quality assurance policies, the effect of job satisfaction on commitment in implementing quality assurance policies, the influence of leadership and quality culture on job…