Over the past 15 years, the level of initial training among French youth has shown a rapid rise, with one of the highest rates of full-time school attendance in Europe. This sharp increase in school attendance clearly improves the training capital. In their hiring policies, employers have become more and more selective, with the result that…

This module on staff retention is intended to show the direct link between problems in staff recruitment and retention and level of job satisfaction in hospitality settings. The material is presented in a self-instructional format in four sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…