This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

Purpose: Innovations in small and medium-sized enterprises (SMEs) are essential for increasing resource efficiency and sustainability in the agri-food system. An innovation support service (ISS) can benefit SMEs but the provision and access to it can be restricted across national borders thereby hindering cross-border regions' economic potential.…

Policy cycles are initiated via a variety of context-bound causal drivers. In situations where systemic reform is desired, agenda-setting is vital to this process. This paper examines 'The National Discussion on Scottish Education', which was a sequence of stakeholder engagements promoted as a listening exercise to enable policy agenda-setting for…

In recent years, China has implemented a national language policy promoting the use of Putonghua (Standard Chinese) in ethnic minority schools. This study investigates how mesolevel institutions (i.e., schools) have responded to this macro-level national language policy change, and how the institutional policy changes have affected Korean-Chinese…

The modest impact of national policy efforts on school digitalisation relates to a gap between views among policy-makers and practitioners, giving rise to complexity in translating policy into action. Acknowledging changes in governing through alternative policy formation-processes, and Ward and Parr's (2011) arguing for the importance of…

Purpose: This paper contributes to knowledge on the internationalization of higher education (HE) through presenting a "lived" experience on how to optimize internationalization outcomes through national internationalization policy development. Design/methodology/approach: This paper uses a case study of Zimbabwe to qualitatively chart a…

Since the late 1980s, Taiwan has moved away from Mandarin-only language policy in favour of greater recognition of local Taiwanese languages as part of a greater localisation movement. While continuing to implement language policies aimed at promoting local Taiwanese languages, in December 2018, Taiwan announced intent to implement a bilingual…

In recent decades, there has been a revival of free tuition policies around the world. Understanding the current revival of these policies is particularly important as it positions higher education as a social right or public good challenging the predominant discourse that situates higher education as a private good. Chile, a country often…

The main aim of the present study was to analyze the causes, outcomes, and strategies of performance-based budgeting in the Iranian higher education system. To this end, a qualitative approach based on the grounded theory was used. In order to collect reliable data, in-depth semi-structured interviews were conducted with two groups of experts who…

This article draws on two studies of language diversity and adult literacy education in Timor-Leste that were conducted in different regions of the country between 2009 and 2013. Its central focus is on the day-to-day language practices and language values of local participants and the way in which these practices and values relate to national…

On 6 November 2020, the "Policy Framework for Internationalisation of Higher Education in South Africa" was promulgated. It provides high-level principles and guidelines for the internationalisation of higher education in South Africa, lays down specific rules for certain aspects of the process and aims to shape the process of…

The concept of an innovation system is used to understand how innovation contributes to economic growth. However, innovation systems do not evolve evenly in different parts of the world. This paper contributes to the ongoing debate on the emergence of innovation systems in the context of developing countries. It uses the Rwandan case, where…

Considering the rise of implementation of big data analytics (BDA) in Saudi Arabian higher education institutions but with relatively lesser optimal performance, the study investigated the causality of organisational culture (OC) and BDA's social and technical subsystems, following the Socio-Technical Systems theory, with the strategic…

Chinese business leaders suffered from the crisis of COVID-19 and the Double Reduction Policy, and used various strategies and learning practices to survive the crisis. The purpose of this modified exploratory multicase study was to explore how leaders in the Chinese tutoring industry made sense of the crisis of the Pandemic and the Double…

The processes of formulation of language policies have not been researched thoroughly. This paper aims to explore the relationship between ideas, power and agency in language policy-making and specifically with reference to the formulation of language-in-education policy for multilingualism in Ireland. Through an argumentative approach to language…