This bibliography of English-language materials on education in Papua New Guinea is divided into two sections. The first section consists of books, reports, and documents and contains 1252 items. There are 343 items in the second section made up of journal articles and chapters of books. The materials cover all aspects and levels of education. (JB)

A vital aspect of performance measurement is the assurance that the service provided by the library or information service is valued by the users. Profiles of information use can help in the analysis of performance at a more detailed level than is normally practiced. The quality assurance toolkit described in this paper was designed to facilitate…