Purpose: The purpose of this study is to examine learning and employee-driven innovation (EDI) in the public sector, with a particular focus on the interplay between employee engagement and organisational conditions. Design/methodology/approach: The material consists of qualitative interviews with 23 participants from three municipal sites of…

Purpose: This paper provides critical insights into the contextual challenges of researching indigenous people in Vietnam's public sector organisations. Design/methodology/approach: Drawing on a study of indigenous employee voice and inclusion in public sector organisations in three locations in the Central Highlands region, the researcher engages…

This study focuses on what people working in edu-business want to achieve. The aim is to explore (1) how the edu-business sector is discursively constructed as a work-place and part of the education system, and (2) how this discourse is organized within an affective economy -- that is how the valuation of emotions distinguish what are considered…

Purpose: This case study explores trust at work, described by young professionals in the early stages of their careers. In this article, trust is approached as the study participants' experiences of interpersonal trust. More specifically, it refers to relationships between colleagues, among individuals or at group level (Ma et al., 2019).…

In most countries, people with intellectual disability are largely excluded from competitive employment. Research has identified school- and workplace-related barriers that may hinder their participation in the labour market. Yet, information about available work opportunities for employees with intellectual disability is lacking. This study aims…

The role of universities in knowledge production has changed. Although most higher learning still takes place in universities, knowledge is increasingly produced in collaborative networks comprising partners from different sectors (Välimaa, Papatsiba, and Hoffman, 2016. "Higher Education in Networked Knowledge Societies." In…

This quasi-experimental study examines the effectiveness of a psychoeducational group intervention program consisting of psychoeducation sessions and group exercises based on psychodrama warm-up activities resulting from the needs of public sector call center agents in the workplace. Forty municipality call center employees from two municipalities…

Using Canadian data from 1976 to 2014, I study the size distribution of strikes with three alternative measures of strike size: the number of workers on strike, strike duration in calendar days, and the number of person calendar days lost to a strike. I use a maximum likelihood framework that provides a way to estimate distributions, evaluate…

Purpose: This study aims to investigate the formative evaluations of the training programmes of a Portuguese national railway public company for an entire calendar year. The aim is to uncover alternative configurations for the design of training programmes to create better levels of evaluation. This study is based on the following research…

Purpose: The purpose of this study is to investigate the crossing of knowledge and power boundaries within a bureaucratic organization by using enterprise social media (ESM). (Carlile's 2002) boundary crossing framework is used to guide this research. Design/methodology/approach: This is a qualitative study based on semi-structured interviews and…

Purpose: This study aims to investigate the relationships among perceived organizational support (POS), transfer of training outcomes to the workplace and service quality in the context of public sector organizations in Malaysia. Design/methodology/approach: The data for this study have been collected from three sources, the employees of public…

Generally, this study explains the digital divide among older workers of age 50 to 58 years in public and private sectors in the state of Melaka. The main purpose of the study is to reveal and distinguish the factors that contribute to digital divide among older workers of age 50 to 58 years in public and private sectors. According to the Ministry…

Purpose: The purpose of this study is to highlight the importance role of transfer of training as a mediator in the relationship between training and service quality. Design/methodology/approach: The data of this study were collected from three sources: the employees of public sector organizations in Malaysia who participated in a Basic Financial…

Purpose: Organisations invest heavily in training and development initiatives (Miller, 2012). However, a small percentage of what is learnt by the trainees from training gets transferred to the job (Mackay, 2007). The purpose of this study is to extend previous findings and examine various organisational factors, which have not been studied…

Perhaps more than any other country in Europe, the UK has well-established equality law and practice, originating with the Race Relations Act of 1965, but based on a longer history of struggle for equality. In 2011 public bodies, including higher education institutions (HEIs), were required to respond to the implementation of the Equality Act…