Embedded librarians working in online classrooms present a new avenue of learner support direct to students in the space where they learn. The development of embedded librarian practice has evolved since 2004 and is becoming commonplace in online tertiary classrooms, but what is not yet so common is theory underlying this new practice. A multiple…

This paper explores students' experiences of academic support within the teaching of undergraduate research. Although the literature on undergraduate teaching documents the value of this support, few studies have assessed this area of work within the teaching and learning of undergraduate research in a South African context. This is considered…

The writing center is a common form of academic writing support in Canadian and U.S. universities (Moussu & David, 2015). With its nonproofreading policy, some scholars have indicated the service may be less effective for international students who require more explicit assistance on surface-level features in their academic writing (Harris…

This paper reports on a study that investigated the range of institutional support needs of international students at one Australian university with a view to increasing understanding of their needs and the ways in which support was provided. The study involved a number of data collection methods including focus groups, key informant interviews…

The number of students being enrolled in distance learning institutes is huge, which is a token of success for this mode of education. But literature showed that many students could not complete their degrees due to various reasons. Some of the reasons are common but can vary in different regions according to resources available and socio-economic…

The lack of consensus over the origins of dyslexia, assessment practices and the impact on learners across languages has led to different approaches to support being adopted across Europe. This study uses a case study design and aims at gaining an understanding of learners with dyslexic tendencies' experiences and perceptions of Welsh and French…

This article focuses on the Swedish context of upper and post-upper secondary education provided in two sectors, universities and the Swedish Folk High School. The article is centred on the analysis of the support services offered by fifty-five university and Swedish Folk High School institutional websites to individuals and groups designated as…

This paper sets out the ways in which technologies for learning have been at the heart of education for development for millennia, not as is sometimes thought only in the last 30 years of the digital revolution. Short case studies of the University of London External System and the Open University UK set out the development outcomes of these major…

Within Australian higher education, there has been an evolving of employability policy, realised in curriculum, at an intersection of the constructs of employment, work-readiness, life-long learning, and career development. The enactment of employability policy has driven an evolution in the practices of higher education in both curriculum and…

This article draws on stories of success in higher education by mature-age students of diverse backgrounds to highlight some key implications for institutional support. We begin by reviewing the post-World War II background of mature-age study in Australian higher education to provide a context for presenting some major findings from a small,…

The Ministry of Education (MOE) in the United Arab Emirates (UAE) launched the "School for All" inclusive education initiative in 2010. This article investigates the implementation of this initiative in three primary schools from stakeholders' perspectives. Using a multiple case study approach, data were collected over a full school year…

This article sets out to explore how and whether the physical, social and conceived conditions in schools facilitate or disrupt support work aimed at improving student learning and preventing social exclusion. This is accomplished by comparing student support practices in the common areas of two newly renovated secondary schools built in two…

The upper secondary school is in Sweden practically mandatory even though attendance is voluntary and today almost all students in Sweden continue their studies at upper secondary school. But not all of them leave this school with a complete certificate of schooling as a result of experiencing a range of difficulties which may be due to cognitive,…

Drastic immigration policies and economic conditions have resulted in unparalleled return rates to Mexico. Deported parents are faced with the difficult choice of leaving US-born children behind or taking them to their country of origin, where many face significant educational, cultural, and linguistic barriers. This study focuses on six families…

Using a multiple case study approach across seven schools in the United States and Sweden that serve newcomer students exceptionally well, we identified the strategies they implemented across sites that served to meet the educational needs of these students. We found that these schools provided a comprehensive approach to support the…