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Varner, Iris I. – Journal of Business Communication, 1988
Compares American and French business correspondence with regard to format, organization, tone, and style. Argues that many of the differences result from cultural and value differences, French letters tending to be more formal and formatted differently. (RAE)
Descriptors: Business Correspondence, Communication Research, Cross Cultural Studies, Foreign Countries

Crombie, Winifred; Samujh, Helen – Journal of Business Communication, 1999
Analyzes an annual executive letter written by the director of a small New Zealand business which focuses on problems. Shows how these problems serve three functions: to distract attention from more serious issues, to undermine the credibility of potential challengers, and to provide a context in which the writer can present himself and company…
Descriptors: Annual Reports, Business Communication, Business Correspondence, Communication Research
ERIC Clearinghouse on Reading and Communication Skills, Urbana, IL. – 1985
This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 13 titles deal with the following topics: (1) speaker turns between staff and foreign clients at an employment agency; (2) the communication of norms in an effective organization; (3) industrial strategies and the…
Descriptors: Administrator Role, Annotated Bibliographies, Business, Business Correspondence