Student services play an essential role in higher education, not only by reducing student dropout rates but also by increasing student retention. This study explored the role of student services in promoting student retention which in turn addresses the problem of college student attrition at a private, non-profit Ugandan university. The purpose…

This quantitative study explored the secondary trauma experience of Canadian student affairs professionals. Using a composite scale comprised of the Secondary Trauma in Student Affairs Professionals scale (Lynch & Glass, 2019), the Brief Resilience Scale (Smith et al., 2008), the Survey on Perceived Organizational Support (Eisenberger, Armeli,…

This ethnographic study aims to understand the effect of COVID-19 on schools in the United States and Scotland for students at secondary schools. Challenges in education have been immense since the start of the COVID-19 pandemic. Schools shifted to "safer at home" policies driving in-person classroom learning to online learning. Early…

This qualitative study was designed to explore the experiences of students and student services staff involved in the direct exchange program between University of Central Missouri (UCM) and Orebro University. The researcher explored the impact of student services staff assistance on students participating in this direct exchange. The conceptual…

Although research has been conducted to understand the specificities and nuances of how student affairs operates within various institution types (e.g., community colleges, liberal arts colleges, research institutions) to support student success, the role that student affairs professionals have supporting student success in U.S. unincorporated…

Decades of established research have focused on the attrition, workplace trauma, and career burnout of student affairs (SA) professionals working at colleges and universities (see N. J. Evans, 1988; Herr & Strange, 1985; Perez & Bettencourt, 2024; Walterbusch, 2019). The purpose of this generic qualitative research study (Khalke, 2016) was…

The internationalization of higher education has resulted in a growing number of Western expatriate higher education administrators working as expatriates worldwide. The accelerated development of higher education in several countries on the Arabian Peninsula has included the global mobilization of student affairs and services administrators from…

This study examined the experience of relocating to the United States for a select group of students, third culture kids (TCKs), so the factors that may assist higher education professionals as they seek to support these students in their personal development through their college years would be understood. The research question used to drive the…

Available research and scholarship to serve as the basis for improving student services in Ghanaian universities are limited. The purpose of this study was to understand the perceptions of the work by deans of students at Ghanaian universities and to further understand the ways in which their experiences, values and philosophy influence their…

This study had a three-fold purpose: first, to assess the attitudes of student affairs administrators working in the Florida College System (FCS) about globalization, internationalization, and their strategies for effecting internationalization efforts at their community/state colleges. This study also investigated the relationship between student…