The present study was conducted to explore library users' desired service quality levels on the twenty-two core LibQUAL+ items. Specifically, we explored similarities and differences in users' desired library service quality levels across user groups (i.e., undergraduate students, graduate students, and faculty), across geographic locations (i.e.,…

This study examines the influence of culture on digital libraries of the first wave. The local cultures of innovation of five European national libraries (Biblioteca nacional de Portugal, Bibliotheque nationale de France, Die Deutsche Bibliothek, the National Library of Scotland, and the British Library) are reconstructed in case histories from…

Discusses use of the grounded theory approach to derive models of the information-seeking patterns of academic researchers. The background to the development of qualitative approaches to information studies in the United Kingdom is described, and the results of four studies of the information-seeking patterns of researchers are outlined. (Contains…

Prior to 1997, the University of Oxford in Great Britain had approximately one hundred autonomous libraries with little coordination of services, collection development, or management among them. In that year a new director was hired with the mandate to integrate many of these libraries into one centralized system. Over the past seven years…

Describes a study that examined the citation patterns of 579 randomly selected citations from 167 French and German monographs published in 1984, and compared the findings with those of earlier studies of American and British humanities monographic and journal literatures. The implications for library collection development are discussed. (24…

Review of development of German scientific and technical information network highlights scientific and technical libraries before World War I, the 1920s, effects of National Socialist rise to power, restriction of foreign acquisitions, technological university and wartime activities at Berlin-Charlottenburg, documentation movement, German Society…

Research conducted at Fisher Library, University of Sydney, which measured user failure to locate known items in catalog or on shelves, yielded overall failure rate of 35.9 percent (26.2 percent at catalog; 46.1 percent at shelf). User errors caused two-thirds of failures at catalog and more than half at shelf. Fifteen references are provided.…