This article provides a detailed description and analysis of how one Canadian institution used groups of department heads as change agents to address their most acute department head role tensions. It is demonstrated that this institution's change initiative aligned very closely to the recommendations proposed, in both the literature pertaining to…

Two of the most time-consuming jobs in the library are taking inventory and keeping track of in-house uses of library material. Librarians have long been searching for more efficient solution for these two activities. New technology can be the answer to creating efficiency for libraries. In fact, if one is a SirsiDynix library, there is an easy…

By comparing a large and small school board in Ontario, this paper, in part 1, seeks to draw conclusions about the effects of declining enrollment on administrative functions and labor-intensiveness and, in part 2, analyzes educators' views on curriculum services and quality programs using the Delphi technique. The data for part 1, derived from…