Traces the history of volunteer literacy tutoring in Queensland. Addresses contemporary issues arising from national training initiatives: funding, changes in the volunteer population, ideology, and the attempt to link literacy skills to employment outcomes. (SK)

A framework for identifying information regarding workplace communication requirements is presented that assumes communication involves sign systems as well as spoken and written language. Research with suburban supermarket checkout operators indicates that communication is deeply embedded in the social context. (Contains 18 references.) (LB)

This booklet is intended to help new adult literacy practitioners in Australia explore the possible meanings of the term "literacy." The booklet begins with the question, What is literacy? The next (and largest) section of the booklet considers various metaphors of literacy. A table detailing some ways of talking about literacy is…

This article reports on some of the data gathered for an Australian research project which investigated "What does the past tell us about adult literacy and numeracy policy, provision and practice?" First, the key national and some state policies which have informed program development in Australia will be outlined in order to highlight…

An investigation focused on communication demands of the workplace, specifically those placed on checkout operators at a supermarket in Queensland, Australia. Key questions organized the investigation: What is the nature of communication in this workplace? How can this information be obtained? and How can the information be used to develop…

This report focuses on an investigation of assumptions and principles underpinning training and assessment programs offered by a civil construction company in Australia. Section 1 is an introduction. To conceptualize the new workplace and consider the role of literacy and numeracy in it, Section 2 addresses changing work conditions, features of a…

In 2001-2002, the Adult Literacy and Numeracy Australian Research Consortium conducted 26 national investigations with findings in the following areas: (1) population competence; (2) linking literacy and numeracy into training; (3) professional support for educators and trainers; and (4) policy and systemic issues. All the projects were intended…

The effects of the inclusion of literacy and numeracy competencies within Australia's civil construction industry training package were examined in a case study in Queensland. Data were collected through the following activities: interviews with trainers, workplace teachers, and workers; observations of training at an on-site training session on…