Student support practitioners, who provide personal counseling and academic advising to non-traditional students, play a key role in widening participation efforts, but their perspectives are rarely researched. To address this gap, this study draws on the practice perspective on knowledge and learning, and explores the practice-based knowledge…

Student support practitioners, who provide students with academic, emotional and social support, are integral to higher education institutions' initiatives to widen participation of students from disadvantaged backgrounds. Yet, despite calls for a deeper understanding of widening-participation practice, the work of these professionals has received…