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Lebbon, Angela; Sigurdsson, Sigurdur Oli; Austin, John – Journal of Organizational Behavior Management, 2012
During the course of a 6-year behavioral safety consult at a food and drink industry site, data were collected on the number of Occupational Safety Health Administration (OSHA) recordable incidents, number of lost and restricted days, and number of peer safety observations. Employees were trained to identify safe and unsafe behavior, conduct peer…
Descriptors: Food Service, Industry, Employees, Occupational Safety and Health
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Kanagui-Munoz, Marlen; Garriott, Patton O.; Flores, Lisa Y.; Cho, Seonghee; Groves, James – Journal of Career Development, 2012
The present study explored the work experiences, job satisfaction, and work behaviors of Latina/o restaurant workers. A total of 10 semistructured focus group (N = 75) interviews were conducted in the Midwest and Southwest. Data were analyzed using a combination of Consensual Qualitative Research (CQR; Hill et al., 2005; Hill, Thompson, &…
Descriptors: Qualitative Research, Job Satisfaction, Focus Groups, Values
Carver, Matthew; Hoff, Jody; Little, Lisa; Samuel, Carolyn – Research and Curriculum Unit, 2008
As the world economy continues to evolve, businesses and industries must adopt new practices and processes in order to survive. Quality and cost control, work teams and participatory management, and an infusion of technology are transforming the way people work and do business. Employees are now expected to read, write, and communicate…
Descriptors: Food Service, Competency Based Education, Course Content, Dining Facilities