Purpose: This paper aims to examine the mediation effect of organizational learning on the link between human resource management (HRM) practices and organizational performance in some Big4 financial services companies. Design/methodology/approach: The quantitative methodology was chosen for this research, using resource theory and knowledge-based…

Purpose: Set within the context of International Financial Services (IFS), this research aims to considers the demographic profile of IFS apprenticeship candidates in relation to gender equality and social mobility in Ireland. This study also offers valuable insights as to the gendered nature of these "new" apprenticeships and examine…

The Student Financial Services (SFS) Benchmarking Report examines student financial services operations, including: unpaid student account balances; student accounts in collections; payment channels and methods; student refunds; third-party billing; and staffing and financial services operating budget. [For the 2021 report, see ED615270.]

In 2011, Virginia's General Assembly enacted legislation that required one credit in a stand-alone personal finance course for graduating students. Subsequently, the Virginia Department of Education developed Standards of Learning (SOLs) for Personal Finance and Economics (Code of Virginia §22.1-200-03B), which included a focus on personal…

Nearly half the adult population in developing nations lacks a formal bank account and other financial services. Ghana is no exception, having a massive community of unbanked adults and among those countries positioned at the bottom of the spectrum of financial inclusion. The advent of mobile financial services (MFS) claims an alternative mode to…

For more than a decade, the Financial Technology (FinTech) industry has been growing, and it has reshaped how payments were made and brought new financial service products to the market. FinTech has created innovative disruptions to traditional, long-established financial institutions (e.g., banks and investment firms) in financial services…

Financial professionals involved in divorce proceedings, whether for a client or an attorney, often use software to project the ability of a dependent spouse to earn income off of her separate estate. These projections have historically relied on static inputs and use a Monte Carlo simulation to illustrate the paths a portfolio might take. Within…

Background: Parents making a will most commonly distribute assets evenly to adult children. How parents of an adult child with an intellectual disability use wills to plan for future care and support has had limited policy, practice and research attention. Method: This research reports on the perceptions of 20 parents regarding the impact of the…

Now in its thirteenth year, the "2021 Student Financial Services Benchmarking Report" has become a key component in our efforts to help institutions compare their key financial indicators against national averages and self-selected institutional peer groups. [For the 2020 report, see ED608471.]

The authors of this article suggest three features of a common approach to impact measurement: harness operational data, use constructs with bounded flexibility, and develop a cadre of analysts who are skilled at interpreting reports. The analysts are the most crucial of these. Evaluators are well suited to step into these roles, but it will…

This study considers socially stratified take-up of income-driven repayment plans among federal student loan borrowers with high-debt payment obligations. Qualitative analyses of borrower complaints from the Consumer Financial Protection Bureau are used to document borrowers' experiences of administrative burden in the federal loan repayment…

Responsibility center management (RCM) is a market-based budget model that may benefit certain academic institutions. While there are supporters and opponents of the model, there is a lack of hard evidence about the potential impact of RCM on a variety of institutional variables, hence the need for this study. This study brought together the…

This practice brief addresses the financial insecurity faced by many community college students and provides recommendations for community college practitioners on how to use incentivized savings accounts to teach financial literacy and prepare students for financial challenges that may impact their educational future. Despite reactive attempts at…

This study examines the roles of internal and external search characteristics and attitudinal factors in investors' decisions to utilize robo-advisor-based platforms. Using the 2015 state-by-state National Financial Capability Study and Investor Survey, this study finds that the need to free up time, higher risk tolerance, higher subjective…

Financial health falls under the purview of family and consumer sciences (FCS) educators and financial counselors. It is important for these professionals to understand the complexities of later life financial concerns in order to help prepare individuals at all stages of life for financial health in their senior years. We examined financial…