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The Effect of Busy Library Staff on Rate of Approach by Clients in an Experimental Psychology Study.
McMurdo, George – 1982
An experiment demonstrating the effect of busyness of library staff on the frequency of approach by users is presented as an example of applying a scientific approach to the problems of the librarian-client interface using the methodology of the experimental psychologist. This methodology is explained and a review of the literature on…
Descriptors: College Libraries, Experimental Psychology, Foreign Countries, Higher Education