This dissertation focuses on the perceptions that young people have of federal government websites and of the U.S. government, as well as exploring possible connections between the perceptions of government and government websites. Not only is this a virtually unstudied area of e-government and youth information behavior, but it is also of…

Debates over the use of college rankings are often framed in binaries: ardent advocates versus outright rejectionists, rankers versus rankees. But the American higher education landscape is complex, and so too should be discussions of rankings. Moreover, the policymaking process is simultaneously intricate and predictable--information is processed…

Identified methods that six federal agencies reported using to verify and validate performance data used in complying with the requirements of the Government Performance and Results Act. Developed a framework containing four major approaches to assessing and improving data quality. (SLD)

This article describes an ongoing survey that illustrates how evaluators, working with program managers, have effectively used client-based data to monitor performance in the Social Security Administration. The value of client-based data outweighs the limitations and problems collecting it. Customer perceptions are a critical barometer of quality.…

Most researchers agree that several broad-based steps are required for the effective use of data in education. First, states or districts must agree upon which data elements and indicators to collect. Then, those responsible for collecting the data must ensure its integrity. Once the data is considered valid and reliable, educators must have the…

Questions are raised about the future of research and development evaluation. Without a set of overarching policy questions or theoretical questions, evaluation data are simply not cumulative and cannot be organized into any data base. Education has never been a data-based enterprise. The meaning of evaluation should be broadened to include the…

This report presents preliminary recommendations for indicators and predictors of dependence on income from means-tested assistance programs, such as Aid to Families with Dependent Children, Food Stamps, and Supplemental Security Income. It includes an assessment of the ability of existing data collection efforts to provide the data needed to…

Practices in needs assessment are reviewed since 1981, the year the federal government changed the role it plays in promoting needs assessment in the public sector. The review is based on reports published to 1993 and indicates that needs assessment is flourishing in a variety of settings. (SLD)

Highlights lessons learned by a national organization, the Council of Chief State School Officers, in building an education indicator system in cooperation with federal and state education agencies. Issues emphasized are (1) the role of consensus; (2) production of indicators through a cooperative data system; and (3) reporting methods. (SLD)