In this article, Julia So discusses the purpose of program assessment, four common missteps of program assessment and reporting, and how to prevent them. The four common missteps of program assessment and reporting she has observed are: (1) unclear or ambiguous program goals; (2) measurement error of program goals and outcomes; (3) incorrect unit…

The statewide program review process for Illinois community colleges required by the Illinois Community College Board (ICCB) is scheduled on a five-year cycle, however, the value of program review is lost without regular opportunities for engagement and reflection on what has been learned through the process (Eggleston, 2020). Furthermore, one of…

Remedial courses have been part of the college landscape in the United States since at least the 1800s when nearly 250,000 students were placed into remedial courses. Traditionally, students who enrolled in remedial courses were placed into that course solely based on one test score. Students who enrolled in traditional remedial courses were more…

The purpose of this qualitative case study was to examine how faculty chairs at a large, Midwestern community college understand and engage with the assessment of student learning outcomes within academic programs. This study was informed by two conceptual paradigms of assessment: accountability and improvement. Sensemaking was used as a…

This report from the Career and Technical Education (CTE) Research Network Lead team provides final results from an evaluability assessment of CTE programs that feasibly could be evaluated using a rigorous experimental design. Evaluability assessments (also called feasibility studies) are used in education and other fields, such as international…

Since the George Floyd murder in 2020 and Black Lives Matter campaign, there has been increased interest among evaluators and PIs in Diversity, Equity and Inclusion (DEI) in their projects and evaluations. Our previous research showed a lack of clarity in understanding the distinction between the terms in practice and desire to engage with these…

This research brief provides community college educators who are facilitating program review with tips, suggestions, and resources to ensure a high-quality review that advances equitable student outcomes.

As participation in online learning continues to expand, higher education institutions must implement policies and procedures to ensure quality at the course, program, and institution levels. In this paper, the authors describe a process that the State University of New York (SUNY) System implemented, utilizing the OLC Quality Scorecard, to help…

With the recent implementation of Assembly Bill (AB) 705, assessment and placement practices for math and English have taken center stage in many California Community Colleges. However, it is just as important to develop an understanding of how best to assess and place English language learner (ELL) students as well. In February 2019, the Research…

This chapter provides an overview of three assessment scholars whose work influenced the articles contained in this volume.

Strategic planning is the process in which organizations develop goals and objectives that drive actions for the purpose of fulfilling their institutional mission. This paper addresses how strategic planning can be utilized at community colleges. A review of relevant literature is also included. A qualitative case study research methodology was…

Community colleges have been seen as a gateway into higher education and social mobility. Matriculation of students into higher education has been critical to guiding and directing the rest of their experience as a student. Not many scholars have examined the experiences of students with assessment and placement during matriculation at community…

This chapter describes a model of assessment based on Action Research that promotes and relies on faculty engagement to improve student learning.

Institutions of higher education are expected by accrediting agencies to perform systematic monitoring of student learning and evaluate the effectiveness of programs of study and institutional operations to identify what needs improvement and then enact planned change to improve the institution; however, many struggle to make this connection. This…

Many scholars have sought to measure the effectiveness of diverse supplemental instruction programs. Nevertheless, it is difficult to generalize about supplemental instruction or compare data, given methodological and statistical incongruities and diverse approaches and student populations at various institutions. Quantitative and qualitative data…