The market is full of vendors selling products each designed to solve institutional problems. But how does one choose the right tool for their institution and situation? Topics addressed in this chapter include: how to gauge institutional needs, how to evaluate products, and understand the available institutional resources (current and future).…

This article raises questions about the use of needs assessment by those seeking to improve the performance of organizations and individuals. While the discrepancy model of needs assessment has enjoyed a long history and is widely accepted, the author states that it has several undesirable consequences in terms of its impact. This article offers…

This article describes the synthesis of the NCATE PDS Standards, the NAPDS Nine Essentials and the CAEP Standards to create a rubric that can be used to help PDS stakeholders develop, refine, and evaluate their partnerships. Implications and future directions on how to use the rubric are also shared.

For colleges seeking to improve student outcomes, new technologies often appear to hold the promise of transformative change. Across the country, colleges are using technological tools to enhance reform efforts related to how they teach, how they provide supports to students, and how they guide students through programs of study. In order for…

This chapter presents a synthesis of the conceptualization and practice of institutional research (IR) in higher education (HE) in emerging countries across Southern Africa, Latin America and the Middle East and North Africa (MENA) regions. The chapter contextualizes the growing need for IR in these regions, identifies problems and challenges…

Institutional performance benchmarking requires identifying a set of reference or comparator institutions. This paper describes a method by which an institution can identify other institutions that are most similar to itself using a methodology that identifies the nearest institutional neighbors based on a balanced set of metrics accessed from…

This article highlights the role of sustainability appraisal for Higher Education Institutions (HEIs). Traditional HEI appraisal systems lack a way to assess the integration of sustainability principles reflecting societal needs with the consequences of research, education and management of HEIs. Two appraisal systems are discussed. The Austrian…

New York's Cornell University spends millions of dollars and thousands of staff and volunteer hours to produce more than 1,400 events around the world each year. That's one event every six hours. Is it worth it? Do the 40,000 alumni, parents, and friends who attend feel closer to Cornell after these events? Do they disengage because Cornell didn't…

This article describes four measurement tools that are of potential value for institutional researchers as greater demands are being placed upon their work. The author describes scale development, select methods for setting passing scores, validating passing scores and the topic of equating--both equipercentile and linear. Not only should…

This article describes the Voluntary Support for Education (VSE) Survey, an instrument created by the Council for Aid to Education. Our objective is to explain VSE's potential value as a tool to inform both institutional and academic research regarding fund-raising activities at community colleges. Of particular interest is how the data available…

The purpose of this exploratory article is to broaden our understanding of institutional reputation. It argues that it is vital to understand how prestigious institutions of higher education evaluate the basis of their own reputations. While accepting the importance of institutional research outputs, which are so critical to the current…

University league tables in their present form have been around for two decades. One of their objectives has been to help would-be university students (and their parents) make an informed choice of university and course. In the United Kingdom, historically, they have taken the form of a numerical hierarchy topped (predictably) by Oxford and…

2008 marks the fifth year of publication for the Journal of MultiDisciplinary Evaluation (JMDE). The growth of JMDE, whether measured in terms of readership or in the evolution of ideas, reflects the increasing importance of evaluation, not as a separate process, but more as the development of an evaluative state of mind. Just in terms of…

Charter Theatre is a small professional theatre in Washington, DC. Its mission is to develop and produce new plays. Like other organizations, Charter Theatre wants to be accountable. Its members saw early the need for evaluation--a repeatable process to assure the quality of their work, and have infused their development process with evaluation.…

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…