In a question-and-answer format, the assistant vice president for development and director of alumni relations at Carnegie Mellon University (Pennsylvania) discusses how alumni directors can gauge their programs' effectiveness, how his institution addresses the issue, and how a Council for Advancement and Support of Education project to develop…

Techniques used at Tufts University to evaluate its achievement and goals for institutional development efforts before beginning a new program are outlined, including identifying and assessing competition, finding measures of support volume and importance to the institution, and comparing one's own institution with others in actual and potential…

In addition to resume and recommendation checks, writing samples, and interviews, editors hired for college/university public relations and publications should be tested for skills in proofreading, copy editing, writing, reporting, story assigning, and story-idea generation. Applicants may be reluctant to take tests; objections can be defused in…

Suggestions are offered by fund-raising professionals on the following topics: choosing the best night for phonathons; effective teasers for envelopes; type of reply envelopes used; use of precalling postcards; letter length; return rate for mail solicitations; return rate for phonathons; and avoiding common mistakes in mail requests, phonathons,…

Although higher education institutions dislike rankings published in the mass media, they like the attention the rankings create and prefer to be included rather than excluded. Common criticisms of the methodology include emphasis on inappropriate criteria, unfair comparison of private and public institutions, faulty assumptions, inaccurate data,…