This report relates the incidents and grievances which led to racial turmoil in Palmetto High School, Miami. The student body of this school was comprised of eight percent black students from low-income families and the remainder of white students from affluent suburban homes. A responsive and integrated panel composed of Miami Urban Coalition members conducted an investigation and quickly submitted constructive recommendations. The Board of Education's ready acceptance of the proposals--more black staff, black studies programs, intensified training in integrated instruction and human relations for faculty and administrators, and addition of late "activity busses"--is attributed to the credibility and wide-based community support for the Miami Urban Coalition. Although not all of the goals were reached, the speedy effort to remediate the situation cooled racial tensions and gave black students the sense "that somebody listened." (KG)