ERIC Number: ED290503
Record Type: Non-Journal
Publication Date: 1987
Pages: 167
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
An Analysis and Projection of Secretarial Responsibilities in 1987 and 1997 in the Area Served by Iowa Valley Community College District according to Secretaries and Supervisors.
Woodward, Brenda Hoover
In 1987, a study was conducted within the Iowa Valley Community College District (IVCCD) to identify the responsibilities of secretaries at the time of the study and to project what their responsibilities would be in 10 years. The supervisor and the secretary at 864 businesses in the IVCCD were surveyed to determine their perceptions of the current and future importance of a series of general and equipment-related responsibilities and academic subjects to the position of secretary. Usable responses were returned by 19.4% of the secretaries and 18% of the supervisors. Study findings included the following: (1) 46.4% of the respondents felt that secretarial positions would change significantly over the next 10 years due to technology; (2) over 60% of the respondents indicated that more responsibilities and subjects would be "very important" for secretaries in 1997 than in 1987; (3) over 50% of the respondents felt that handling telephone duties, typing with accuracy, meeting the public, organizing and using a file system, organizing and prioritizing work and handling mail tasks were "very important" responsibilities for secretaries in 1987; (4) over 50% of the respondents felt that using voice mail, using a micrographics filing system, using electronic calendaring and mail were "not applicable" job responsibilities for 1987; and (5) only one subject (medical secretarial procedures) and one responsibility (taking and transcribing shorthand) were expected to be "not applicable" job responsibilities for secretaries in 1997. The survey instrument is appended. (UCM)
Publication Type: Dissertations/Theses - Masters Theses; Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A