Using a one-year longitudinal study of four components of organizational commitment (affective, normative, continuance-sacrifices, and continuance-alternatives) on a sample of employees from multiple organizations (N=220), we examined the relationships of employee Big-Five personality traits to employee commitment components, and the mediating…

A committed workforce is critical to the success of any organization. While there was a great deal of debate on how to best describe commitment, one model that attracted a significant following is the Three Component Model (TCM) developed by Meyer and Allen (1988). While it may be argued that the model is a mixed model combining attitudinal and…

Most business communication textbooks treat "unfavorable" communications as written documents--denials of credit, collection requests, rejections for employment, inability to meet deadlines, etc. These written "unfavorable" documents are no longer actually written by most employees. In fact, many of these communications are computer generated and…

The foundation for a successful college is framed by both institutional values exhibited in its mission, culture, structure, and organization and the way the college implements these values. Thus the college's institutional values must be real and respected. As Schein (1996) would say, these institutional values must be some of the things that…

Although SAS PROC CALIS is not designed to perform multigroup comparisons, it is believed that SAS can be "tricked" into doing so for groups of equal size. At present, there are no comprehensive examples of the steps involved in performing a multigroup comparison in SAS. The purpose of this article is to illustrate these steps. We demonstrate…

This study explores the utility of employing knowledge management as a framework for understanding how public managers perform ecosystem management. It applies the grounded theory method to build a model. The model is generated by applying the concept of knowledge process to an investigation of how the urban ecosystem is publicly managed by civil…

Personal characteristics, job characteristics, and work experiences influenced commitment. Moreover, commitment was found to be strongly related to intent and desire to remain for both samples and moderately related to attendance and turnover for one sample. Performance was generally unrelated to commitment. (Author)

Develops a preliminary model of workplace dynamics based on behaviors rather than attitudes and argues that the behavioral categories of good soldier, smooth operator, and saboteur are key modes of adaptation. The model facilitates the integration of studies of the workplace with broader themes in a way not allowed by the concept of job…

Explores a model of supervisors' communication behavior from the subordinate's perspective. Tests a hypotheses about which perceived supervisory styles are associated with the least and the most subordinates' satisfaction and organizational commitment. Finds that verbal aggressiveness is especially potent in explaining variability in satisfaction…

Data from 2,443 Korean employees were used to test a dual-process model theorizing that job satisfaction and organizational support are key emotional and cognitive processes influencing organizational commitment. Results show that the two processes operate through independent channels to influence the impact of work experience on commitment.…

Examined the impact of goal change on employee perceptions and behavior in 107 secretaries. Aspects of goal change were significantly related to satisfaction, organizational commitment, and absenteeism. Organizational commitment was related to turnover, but satisfaction and organizational commitment had no significant relationship with…

Assesses strategies employees use to express upward dissent within contemporary organizations. Indicates that employees used direct-factual appeal, repetition, solution presentation, circumvention, and threatening-resignation strategies for expressing upward dissent. Provides support for the exit-voice-loyalty model (and subsequent revisions) of…

This study explored the factors that contribute to a successful work experience for employees who are visually impaired from the perspective of employers. The employers who were interviewed emphasized the dual responsibility that employees have to empower their own success and that employers have to enable the employees' success. In addition, an…

Understanding and interacting constructively with others are skills that training can develop; unskilled professionals can actually be damaging. A model based on Robert Carkhuff's THE ART OF HELPING is presented for managers interested in "helping"--which occurs when one person in an interaction leaves with more than he came with. (Author/AJ)

The model described requires an examination of employee perceptions, the labor contract, labor-management relations, and attitudes of top management and union officials. Major emphasis is placed on the questionnaire and the methodology and analysis required to examine employee perceptions. (Author/MLF)