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Bouwen, Rene; Salipante, Paul F. – Journal of European Industrial Training, 1990
A study of over 200 Belgian and U.S. labor grievances showed that persistence through several episodes was risky but positively related to satisfaction with outcomes. Focus on formulation of grievances and behavioral analysis provide a model for managing grievances that favorably influences worker beliefs about the organization. (SK)
Descriptors: Arbitration, Behavior Theories, Behavioral Science Research, Conflict Resolution
Johnson, Beth Hillman, Ed. – 1996
This collection of 18 papers review the fundamentals in collective bargaining in higher education. Areas discussed include arbitration, grievance preparation, the collective bargaining process, diversity, technology, staff bargaining, and faculty and staff participation in employee involvement schemes. An annual legal update is included. The…
Descriptors: Academic Freedom, Arbitration, Collective Bargaining, College Administration