A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management…

As a founder of the University Leadership Initiative, an advocacy group for undocumented students in Texas, Julieta Garibay sorts through the numerous e-mails her organization receives daily. Before the economic downturn, most of the e-mails were from students in the state. Now, because Texas is a rare exception in allowing undocumented college…

The purpose of this study was to investigate the status of computer use within Korean and United States schools, and then use the Internet to establish cross cultural communication between schools. It was hoped that through international communication using the Internet, students at the elementary, junior high, and high school levels would gain…

This report documents the development of a long-range plan for instructional telecommunications in the Kansas Regents system. It was assumed from the outset that the plan would include provision for educational programs in the communities outside the state universities and would, in fact, extend to include a statewide computer network. The…

Describes the Kansas Interlibrary Communications Network (KICNET), a private electronic mail wide-area network (WAN) administered by the Kansas State Library that was developed to transmit interlibrary loan requests for high school, public, academic, and community college libraries. Topics discussed include software, costs for software and…

Maintains that the use of electronic mail to link students from other states and nations is an effective way to heighten student interest and improve instruction. Describes electronic pen pal programs linking students in New Zealand, England, and Kansas. (CFR)