Guides for mail-handling efficiency from the mailroom supervisor at Michigan State University. (MLF)

There are three valuable types of computer software needed by the professional researcher--word processing, spreadsheet, and database management. In general, these packages are required for the effective operation of offices; however, researchers may have special needs which can only be met with more specialized software. Recently, word processing…

Critics call computerized innovations and other changes in the workplace examples of the employers'"dumbing down" of jobs for illiterate workers. Others disagree and say the changes free workers from routine, monotonous tasks and permit them to learn more complex procedures and to take on more responsibility. Findings of a survey of business…