The Resource Center at the Appalachia Educational Laboratory (AEL), Inc., provides direct services to clients both within and outside AEL, as well as serving as a repository and distribution center for educational materials. Three main objectives were identified: to discover the extent to which staff use current components of the Resource Center; to investigate the expectations of staff regarding electronic conversion of existing Resource Center components; and to investigate staff predilections for electronic journals, newsletters, and other electronic resources. This report summarizes findings from the third assessment of the Resource Center, which focused on AEL staff's perceptions of needed services and their frequency of use. The report presents findings along with subsequent conclusions and recommendations from the survey administered to AEL staff members in October 1999. Surveys were distributed to all 96 AEL staff members, with a 52% usable return rate. Findings are discussed in terms of the main sections of the survey, which include: (1) general information such as respondent's location, years of employment at AEL, and favorite places to find information; (2) specific use of Resource Center services; (3) expectations for electronic conversion of existing components of the Resource Center; (4) ideas for improving the Resource Center; and (5) ideas for better serving staff outside the Charleston, West Virginia, office. The survey and "Completed Evaluation Standards Checklist" are appended. (AEF)