Purpose: This study aims to examine how university social responsibility (USR) global engagement is influenced, and its impact on service quality and "customer" loyalty. There are four determinants of USR global engagement which are responsible education programs, knowledge management, organizational management and social engagement.…

This book investigates the ways in which new developments in areas of language teaching practice, such as policy-making, planning, methodology and the use of educational technology are locally adopted, adapted, initiated, and implemented in Vietnam and Cambodia. The region is responding to a large number of significant challenges, including…

Prior research suggests that despite the mass development of higher education in Vietnam recently, the quality of higher education is declining. This study aims to understand the impact of the education reform on the quality of university accounting education by investigating the involvement of different stakeholders in accounting education within…

The Nominal Group Technique (NGT) is a structured process to gather information from a group. The technique was first described in early 1970s and has since become a widely-used standard to facilitate working groups. The NGT is effective for generating large numbers of creative new ideas and for group priority setting. This article reports on a…

This issue of the Coordinator's Notebook focuses on the quality of Early Childhood Care and Development (ECCD) programs. The bulk of the issue is devoted to an article "Quality in ECCD: Everyone's Concern" (Judith Evans), which reviews the need for a definition of high quality in ECCD programs and discusses how diverse stakeholders…