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Osses, Alejandra; Bellei, Cristián; Valenzuela, Juan Pablo – Journal of Educational Administration and History, 2015
To what extent school improvement processes can be initiated and sustained from the outside has been a relevant question for policy-makers seeking to increase quality in education. Since 2008, the Chilean Government is strongly promoting the use of external technical support (ETS) services to support school improvement processes, as part of the…
Descriptors: Technical Assistance, Educational Improvement, Educational Resources, School Support
Hewton, Eric – 1982
The application of the idea of diplomacy to educational change is addressed, with attention to the problems faced by the head of a teaching and learning support group within a university, along with the role of educational advisers, or consultants, The analysis is structured based on the main elements of diplomacy. Attention is directed to an…
Descriptors: Advisory Committees, Attitude Change, Change Strategies, Conflict Resolution