Small and mid-sized businesses must change their production and service delivery methods if they are to remain competitive in a global economy. According to businesspersons, service providers, and employees who participated in 18 focus groups in 10 cities throughout the United States, businesses are being forced to change their ways of doing…

In reference to Peter Kuchinke's manuscript, the author points out that current MBA programs suffer from a myriad of ills that are somehow detrimental to organizations and that there is a similar problem with human resource development (HRD) programs (hence the reference in the title to "birds of a feather"). In this article, he shares his…

Peter Kuchinke has written a powerful and relevant article that should generate much discussion in the human resource development (HRD) community. The focus of Kuchinke's paper is the question of whether HRD academic programs should emulate the value preference of business schools or march to a different drum. In this response, the author argues…

This document contains three papers from a symposium on workplace issues that was conducted as part of a conference on human resource development (HRD). "Maximizing Opportunities for the Aging Workforce through Workplace Design" (Virginia W. Kupritz), reports on the second phase of study of the office design features needed to provide…

Use of ethnographic methods to assess learning and staff development needs for workplace adult education programs is discussed, focusing on the teacher's role as ethnographic researcher. Four stages of ethnographic research are identified: (1) open-ended, inductive study; (2) structured observation; (3) analysis; and (4) speculation and sharing of…

Most teachers of English as a Second Language (ESL) face a number of challenges: large and heterogeneous classes, specialized student needs, and poor funding and employment continuity. Many work part time, often in more than one program and serving simultaneously as administrator and teacher. While most have college degrees, their training is…

The generic skills needed for the new economy were identified through a review of research studies. First, the development of sets of key competencies/key skills in Great Britain, the United States, and Australia were examined. The U.S. model, which involves a broader, more flexible, and more holistic set of generic skills, was contrasted with the…

The demand for and supply of skills in the automotive repairs and service trades in Australia were examined to identify skill shortages in the industry. Special attention was paid to the following items: (1) the industry's demand for skills (employment levels; growth; and prospects); (2) the supply of skills to the industry's existing work force…

Tumultuous changes in the world's economic and social orders and technological advances are transforming the world from an industrial society to a knowledge society. The globalization of markets and rise of high-performance companies are altering the workplace dramatically and changing the roles and responsibilities of vocational-technical…

The need for higher education to plan curricula based upon generalizable human, analytical, and technical skills is discussed in view of historical and economic changes, productivity questions, demographic projections, and employment forecasts. Questions are posed regarding the form of undergraduate education that will best prepare the college…

Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…

This "Q & A" discusses how employment preparation can be integrated into English-as-a-Second-Language (ESL) curriculum, whether in a workplace or standard adult ESL program. It first chronicles the historical link, since federal legislation in 1964, between employment and adult education and the relationship between employment and…

This publication is part of the study materials for the distance education course, Adults Learning: The Changing Workplace A, in the Open Campus Program at Deakin University. The first part of the document examines the relationship between technological change and skills development. The following topics are discussed: the new technological…

This document consists of a two-part report that was developed as part of a project to develop a national workforce development (WfD) system to ensure that people in the United Kingdom develop the basic, intermediate, and other skills needed in the 21st century. The first report sets out proposals for a more demand-led system that places skill…

A two-round Delphi study was conducted to identify the characteristics of viable and sustainable employees in northeastern Tennessee in 2015. The Delphi panel selected for the study consisted of 25 experts who represented a cross-section of the businesses and communities in the 10-county area of northeastern Tennessee served by Walters State…