Many drug agencies are now recognizing that in order to be effective in dealing with the changing drug problems, their staffs require additional training in many areas. This paper presents one method by which to assess training needs; this approach relies heavily on the needs identified by actual drug abuse agencies staff. (Author)

"Framing the Future" is a major staff development initiative of the Australian National Training Authority. The initiative supports people in the vocational education and training (VET) sector who are involved in implementing the National Training Framework. "Framing the Future" encourages VET practitioners to take…

This document contains in-depth descriptions and assessments of 17 exemplary employer-based training (EBT) programs that were studied as part of an examination of EBT programs. The case studies are based on site visits to each firm, during which interviews were conducted with company management, supervisors of workers in training, individuals…

A review of the literature on employer-based training (EBT) and case studies of 17 exemplary EBT programs (9 of which were Job Training Partnership Act [JTPA] programs) were used to determine best practices in EBT and make recommendations for effective strategies for implementing EBT programs. Some of these strategies included the following: (1)…

Analysis of the Project ALERT (Adult Literacy Enhanced & Redefined through Training) Workplace Literacy Project produced a description of the needs assessment process, steps, and instruments that can be used for needs assessment in other workplace education projects. The data for the needs assessment were collected through the following methods: a…

Although the technology of needs assessment has made progress in recent years, much still remains to be learned about how to determine the kinds of training methods and programs that should exist. Of the technology currently available, most is more suited to application with learner groups that are "closed" and "captive" rather…

Focusing on the identification of career education activities sponsored by business and industry in the Milwaukee area, a review of literature pertaining to the Home-Community Based, the School-Based, and the Employer-Based career education models was made, and data from personal interview questionnaires supplied from a Milwaukee survey of job…

This document contains two reports from a poster session on new ideas and models in human resource development (HRD). The first presentation, "Two-way Customer-Service Provider Cycle" (Harriet V. Lawrence, Albert K. Wiswell), discusses a two-way supply cycle model that illustrates relational issues in customer service, including needs…

This paper provides a critical review of economic models of employers' decisions to train workers: what training is undertaken, where it is undertaken, and who finances it. The focus of the review is on the provision of job training to workers with no unusual training problems. The first two sections consider the nature of on-the-job training more…

The first of the four papers in this symposium, "Human Resource Development's Contribution to Strategic Service Quality Performance in Radisson Hotels Worldwide" (Richard A. Swanson, Julie M. Hays, Arthur V. Hill, George John, David W. Johnson, Susan Geurs), illustrates the strategic alignment and contribution of HRD (human resource…

Drawing upon published research, reports, and critical analyses, this paper examines the major issues involved in helping private business and industry face the challenge of effectively training limited-English-proficient (LEP) employees. The literature review is part of a larger project that is developing nine demonstration private…

A research project studied Canadian organizations that are using informal organizational learning approaches to embed ongoing learning within the actual work processes. Five organizations that self-identified as learning organizations at mature stages of development were studied in depth. No organization was a paragon of organizational learning.…

The first of the four papers in this symposium, "Towards a Meaningful HRD [Human Resource Development] Function in the Post-Command Economies of Central and Eastern Europe" (Devi Jankowicz), examines the existing knowledge-base among managers who are to be trained as HRD practitioners and suggests that efforts may be constrained by…

The demand for paraprofessionals trained to work in the special education of the handicapped is rapidly increasing, especially due to the impact of Public Law 94-192 which requires that individualized educational programs be provided for handicapped children. To help meet this need, a model program called PEG is being developed in New Jersey. Its…

The first of the four papers in this symposium, "Re-conceptualizing Marsick and Watkins' Model of Informal and Incidental Learning in the Workplace" (Maria Cseh, Karen E. Watkins, Victoria J. Marsick) describes the use of a revised model to encompass the learning perspectives of small business owner-managers who work in the volatile…