The reason for the failure of a training program was the lack of a clear definition of the trainee's needs. The following goals were formulated for a new training program: regroup, identify needs, set objectives, general alternatives, evaluate alternatives, design and develop the program, and test the program. (EC)

A step-by-step method can determine whether training programs match the training needs as expressed by rated objectives. Trainers calculate the time devoted to each objective while the program users rate the importance of each objective. The match between importance and time is a measure of program efficiency. (LRA)

All organizations need someone who is clearly responsible for training people to do their present tasks properly, educating certain employees so they can assume greater responsibilities in the future, and developing people and entire organizations for the future. (CT)