Successful transition to work is important for all young people and crucial for those with poor basic skills. Research suggests that speaking and listening skills--an aspect of basic skills often overlooked--are particularly important at work. The message from employers can hardly be clearer--good speaking and listening skills matter at work. How…

Outlines problem-solving steps and describes force-field analysis as a technique for diagnosing human resource development/training problems and needs. (SK)

Six steps to successful needs analysis are (1) collect information about the organization, (2) identify potential training opportunities, (3) conduct a performance audit, (4) select and test content areas, (5) determine the required skills, knowledge, and abilities, and (6) verify this information against the organization's issues and goals. (SK)

This training journal, a product of the Career Information Delivery Systems (CIDS) Project, is designed to provide trainers with the necessary training delivery skills needed to create effective adult learning experiences. Addressed in the individual units of the journal are the following topics: basic elements of training experiences (content and…

This book explains how work organizations can create a workplace climate that encourages real-time, on-the-job learning and development of competent workplace learners, who are wiling and able to seize the initiative for identifying their own learning experiences and evaluating the results. The following are among the topics discussed: (1) the…