While university change initiatives have become more common in the face of changing learner needs and higher education funding, many fail to produce desired effects, even when guided by organizational change models. The purpose of this study was to document a successful change process in an engineering department at a Hispanic-serving institution…

Based on the information system success and situational strength theories, this study explores the moderating effect of learner quality and instructor quality on the relationship between information quality and student satisfaction with e-learning. Survey data were collected from 333 college students, and the proposed relationships were assessed…

Discourse around Science, Technology, Engineering, and Mathematics (STEM) education in the United States has long focused on improving the persistence and academic achievement of students. On the surface, such goals are reasonable and well-intentioned. However, the near-exclusive focus on those two outcomes as shorthand for "success"…

This study examines data from a participatory research action study on the experiences of underrepresented students in Science, Technology, Engineering, and Mathematics (STEM) fields at a small liberal arts college in the United States. Our analysis aims to move away from the framework that students needed to be taught how to cope with and…

University involvement is required to enact institutional change in order to bolster international students' success and mental health. This case study analysis examined how tangible change towards wicked problems can be achieved at both the institutional and individual levels. Under a participatory action research approach, a thematic analysis…

Our department has experienced a significant culture transformation in its approach to teaching. This change is primarily the result of sustained focus on reforming two heavily coordinated sequences, Applied Calculus and Calculus. Initially catalyzed by pilot projects introducing a flipped-class format to these courses, the reforms led to broader…

In this article we describe a long-term departmental change effort in one mathematics department. The change began with one instructor adopting the Extreme Apprenticeship instructional model. This modest shift served as the catalyst for a series of subsequent, systemic improvements. We believe that this innovation and the resultant change…

In response to the COVID-19 pandemic, universities around the globe have taken numerous extraordinary measures and implemented many changes to their strategic, operational, and academic activities. Currently, there is a transformation taking place from the emergency decision-making in the early stages of the pandemic towards reflection and…

Amid the rising calls for a 'decolonised curriculum', scholars and activists have outlined what needs to be done to 'decolonise the university'. Yet in practice, those involved in decolonising work often face considerable backlash and institutional resistance. Drawing on empirical research with students and staff across nine universities in…

The chair position is essential for implementing progressive changes in higher education institutions. However, the position has been unattractive to many faculties due to its ambiguity and the limited training chairs receive prior to assuming the office. Chairs must balance the dual responsibilities of managing faculty and student affairs who…

This research explored the effects of internal organizational communication on institutional actions with student retention from top leaders in colleges and universities. This study looked at the perceptions of Christian university deans, chairpersons, and faculty on the United States' west coast regarding the communication practices of their…

This paper examines the impact of departmental policy changes on the trend in DFW proportions for introductory calculus at a large research university, where DFW denotes the proportion of students receiving a grade of D, F, or withdrawing from the course. We defined three distinct policy periods: Traditional (2002-2005), Active Learning (SCALE-UP)…

I revisit the so-called Illinois Decision of 1955, which eliminated basic writing from the University of Illinois Rhetoric Program and caused a chain of similar programmatic actions on other campuses nationwide. I contend that reviewing and archiving the Illinois Decision as a locally specific act with multiple actors besides WPA Charles Roberts…

As COVID-19 wreaks havoc on institutions and the students they serve, ushering in a recession that could have existential implications for all, helping learners earn the credentials they need from the providers best suited to serve them will be a critical issue in determining how well and robustly the nation recovers. The federal government has…

In the political, social, cultural and economic context of South Africa, higher education spaces provide fertile ground for social research. This case study explored "othered" identities in the Department of Visual Arts of Stellenbosch University. Interviews with students and lecturers revealed interesting and controversial aspects in…