This chapter highlights the role of institutional coaches in supporting community college transformational reform efforts, such as guided pathways. The history of coaching support for student success is explored along with a description of a national network of state intermediaries supporting the work of coaches focused on campus-level change.…

Coaches are trusted advisors, information conduits, sounding boards, and advocates who facilitate institutional change. This report summarizes findings from the first five years of the Student Success Center Network's Coaching Program, focusing particularly on the most recent phase that engaged directly with Centers in four states (California,…

At Zane State, guided pathways has served as a framework for bringing multiple changes together to support student success. The college has placed particular emphasis on helping students enter and stay on a program path by connecting them to faculty and advisors called success coaches from the start. A focus on early engagement and onboarding is…

The Research and Planning Group for California Community Colleges (RP Group) launched Leading from the Middle (LFM) in 2013 to develop and support middle leaders in community colleges across California. Each year LFM produces an internal evaluation report that presents participants' perspectives about what they learned from their experience and…

This is the executive summary for "Middle Leaders in College Redesign: Leading from the Middle 2019." The report focuses on the roles middle leaders play in Guided Pathways. This summary is organized by the three overarching outcomes of Leading from the Middle (LFM), moving from the broadest institutional level to the individual…

The Latino and Adult Student Success (LASS) Academy is a multi-year initiative administered by CAEL (the Council for Adult and Experiential Learning) focused on supporting Hispanic-Serving Institutions (HSIs) in their efforts to improve outcomes for adult and Latino adult learners. In its first phase, from 2018 through 2021, the LASS Academy…

North Central State College provides a case study of how a small college can increase revenue by strategically realigning its existing staff resources for improving student retention and success, even in a period of stagnant enrollment. The college implemented a series of major reforms with the aim of improving student retention and completion on…

Equity is not just about what colleges do: it is also about who they are, what they believe, and how they are situated within society at large. Equity-minded coaching seeks to make visible the social and structural context of exclusionary practices embedded within the leadership and institutions of American higher education. Equity-minded coaches…

This document is comprised of two sections. The first self-guided tool is intended to support higher education organizational coaches in thinking meaningfully about how to incorporate key equity-minded coaching practices into their coaching roles. The second self-guided tool is intended to support Student Success Center leadership in thinking…

This tool is designed to be used by Student Success Center executive directors to gather input and prepare coaches to integrate and enact an equity frame in guided pathways implementation. The tool utilizes the Community College Research Initiative's (CCRI) Coaching for Change framework to apply equity and equity-mindedness (Center for Urban…

Two years ago, Community College Research Center (CCRC) published a guide to help college leaders understand the costs involved in implementing guided pathways reforms. The guide was based on research at six community colleges, but only one of these was a smaller college. Small colleges lack economies of scale that can generate revenue to support…

As the world transitioned out of a global pandemic, the Quality Early Education System (QEES) continued to push for innovative programming and strengthen the collaboration between community partners. QEES in Hillsborough County, Florida has a front-row seat to the challenges presented to the early childhood community, ranging from staffing…

This brief focuses on coaching for more equitable student outcomes to bring about student success. It builds on the work of the Coaching for Change project conducted by the Community College Research Initiatives (CCRI) at the University of Washington. The authors emphasize the importance of equity in comprehensive college reform, including the…

The guided pathways model focuses on four pillars to improve student success: clarifying curricular pathways, getting students on the path, keeping students on the path, and making sure that learning is happening (Bailey, Jaggars, and Jenkins 2015). Many Student Success Centers (SSC) are employing coaching programs to help spread the impact of…

When students enroll in community college, they interact with a range of individuals who help shape their college experiences. The role that faculty can play in creating a welcoming and inclusive campus environment has been well-documented (Felten & Lambert, 2020; Komarraju et al., 2010; Rendón, 2002). Yet personnel in student services…