We examine the challenges and emergent nature of learning during undergraduate internships. Much scholarly inquiry on the latter focuses on internship experiences within traditional professional domains such as medicine, teacher education, and other fields. There is less knowledge about undergraduate interns entering more fluid and recent work…

Context: Sense-making, understood as meaning making or giving meaning to experience, is an integral part of everyday life, work and learning, and is a process critical in enabling people to recognise how and when to respond to situations appropriately so that they can resolve problems effectively. Earlier studies on sense-making in educational or…

This handbook, first published in 2014, aims at helping policy makers and social partners understand some of the ways in which learning in the workplace can be encouraged and how its quality can be improved. It is also intended to help them understand some of the ways that such learning can be organised in a structured manner so that it benefits…