Although Critical Thinking (CT) has been a desirable aim expressed both by higher education institutions and labour market professionals, studies on what CT means and what it looks like in the workplace are scarce. The current study intends to tackle this gap by sharing findings about the importance of CT and its practical manifestation in…

Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…