The launch of ChatGPT has been revolutionary. This AI chatbot can produce conversations which are indistinguishable from that of humans. This exploratory qualitative study is foregrounded in a constructivist-interpretative perspective. The principal objective of this paper is to explore the views of academics on ChatGPT as an AI-based learning…

There may be many kinds of e-learning material presented to learners. However, learners may not have the consciousness or not want to spend time to examine to select the most appropriate one. Recommendation systems seem to be a feasible solution for an efficient learning process both for learners and the service provider. In this study, we propose…

The article presents the narratives of two academics with mobility impairments who work in the largest open distance learning higher education institution in South Africa. We share our experiences as we navigate through the COVID-19 pandemic and reflect on this phase. For many people, life will never be the same after this pandemic; people have…

The COVID-19 pandemic accelerated the implementation of online assessments at an unprecedented pace. The pandemic required most higher education institutions worldwide to implement online assessments almost overnight. The study aimed to gain an understanding of auditing students' perceptions of online assessments and e-proctoring systems during…

The COVID-19 pandemic exposed significant weaknesses in education systems globally, with many African countries, including Nigeria, struggling to respond swiftly to its impact. In Nigeria, the challenge was compounded by ongoing insurgency and insecurity, leading to extended school closures. To mitigate these disruptions, educational institutions…

Purpose: The purpose of this study is to look at the challenges and successes that the case institution has had in implementing and maintaining quality assurance (QA) processes. The study also looks into the role of QA techniques in improving an institution's performance in a developing country. Design/methodology/approach: The research is…

Numerous educational institutions worldwide have halted face-to-face teaching and learning sessions in response to the COVID-19 outbreak. In Malaysia, the suspension began in March 2020, pushing educational institutions to transition to online classrooms and reshape their academic calendars for consecutive semesters. The reality of online classes…

In this article, ambassadors of the International Council for Open and Distance Education (ICDE) Open Educational Resources (OER) Advocacy Committee (OERAC) provide a snapshot of regional and global Open Educational Resources (OER)initiatives. This committee has been active since 2017 with membership renewed biannually. The ambassadors work to…

Online surveys are widely used in social science research as well as in empirical studies of open, online, and distance education. However, students' responses are likely to be at odds with their actual behavior. In this context, we examined the discrepancies between self-reported use and actual use (i.e., learning analytics data) among 20,646…

Purpose: The purpose of this study was to examine the challenges experienced by in-service English as a Second Language (ESL) teachers in an open distance learning (ODL) institution of higher learning in Malaysia. Many in-service ESL teachers who do not have the necessary teaching qualifications are seeking to obtain their teaching qualifications…

This article considers selected Australian and international theories, policies, and practices of open and distance education, since ODLAA (formerly the Australian and South Pacific External Studies Association) was formed in 1973, through to the current post-pandemic period. It considers the shifting conceptualization of open education as…

Openness in education has received significant attention in recent years. To comprehend this concept in education ecosystems thoroughly, a longitudinal study is crucial, offering a comprehensive perspective of its evolution. The study utilizes bibliometric techniques, social network analysis, and text mining to investigate openness from its origin…

The purpose of this study is to explore the current status of micro-credentialing policies and practices in Middle Eastern and North African universities. Using a quantitative approach and a comprehensive questionnaire based on recent work by the Australasian Council on Open, Distance, and e-Learning (as reported by ACODE, Survey of…

This qualitative study involves six lecturers who have supervised students with disabilities. Participants were purposively selected and interviewed telephonically using semi-structured interviews. The study adopted a thematic data analysis approach to identify patterns in supervision experiences. The paper problematises a deficit approach that is…

This study explores the transformative potential of Generative AI (GenAI) and ChatBots in educational interaction, communication, and the broader implications of human-GenAI collaboration. By examining the related literature through data mining and analytical methods, the paper identifies three main research themes: the revolutionary role of…