Instructors and students communicate via email in both online-only and traditional college coursework. Few institutions have guidelines regarding instructor-to-student or student-to-instructor response norms. This article discusses findings from a study investigating undergraduate student instructor email response expectations and perceived…

The COVID-19 pandemic caused physical classes to suddenly transition to online learning all over the globe two years ago, resulting in students becoming more active in online email communication. The emails sent by the students were observed to contain students' concerns and needs for teacher support during the early stages of worldwide online…

The response of most universities to the Coronavirus disease (COVID-19) pandemic was Online Distance Teaching (ODT), which was a new experience for many educators and students. The aim of the study was to investigate the response of university teachers to ODT. A questionnaire was sent to all university teachers (N = 914). We received 290 usable…

Online learning has traditionally relied on asynchronous text-based communication. The COVID-19 pandemic, though, has provided many faculty members with new and/or additional experience using synchronous video-based communication. Questions remain, though, about how this experience will shape online teaching and learning in the future. We…

Interactions between instructors and students at distance learning universities are crucial in motivating students and enhancing learning outcomes. Although prior empirical studies have examined email messages at distance learning universities from different perspectives, this is the first study, to the best of our knowledge, to explore the…

This study analyses the impacts of the COVID-19 on teaching and learning at Fianarantsoa University (FU) in Madagascar. Interview questionnaires with 50 participants were carried out at the university concerned. Results demonstrate that FU took care of its students during the lockdown by introducing various measures to prevent the spread of…

In this paper, we retell the process of our collaborative autobiographical narrative inquiry into our experiences of teaching online. Our research wonders come from two questions: What is online teaching? Who are we in this space? Early in our time together we came to understand how our individual backgrounds, experiences, and perspectives have…