Oriented to rehabilitation facilities that are interested in maintaining and expanding their markets, this pamphlet presents publication excerpts that provide an understanding of the impact of organizational quality. The excerpts emphasize development of quality products and services through motivation of staff, effective communication, use of…

This evaluation report of special education in the State of Delaware consists of three parts: (1) a position paper that summarizes the conceptual and philosophical basis for the evaluation system; (2) a profile of first year evaluation findings; and (3) a draft of the Long Range Implementation Plan. The evaluation model considers process,…

This guide presents a model for evaluation of educational outcomes appropriate for use with all students (with and without disabilities). It addresses specific post-school outcomes, associated indicators, and possible sources of data for the indicators. The model identifies seven measurable outcome domains and three to five outcomes per domain.…

This report synthesizes information from the Study of Personnel Needs in Special Education on factors associated with special education teacher quality and teachers' intent to remain in the profession. It applies these findings to the school administrator's role in promoting teacher quality. Concerning teacher quality and career plans, it finds…

A 3-year research and development project examined ways to improve the retention of special education teachers in the Memphis (Tennessee) City Schools. Several individual studies identified sources of dissatisfaction with teaching and the conditions that would encourage career longevity among teachers. Responses from 470 special education and…